The HLT33115 Certificate III in Health Services Assistance is a core vocational qualification for individuals looking to provide essential support to nurses and other health professionals in hospital and clinical settings. This role—often referred to as an Assistant in Nursing (AIN) or Patient Services Assistant (PSA)—is critical for the smooth operation of wards and the comfort of patients.
While this qualification has been recently superseded by the HLT33121, many training providers are still delivering HLT33115 through 2026 as part of the transition period. It remains a highly respected “ticket” for entry-level acute care work across Australia.
Technical Skills & Ward Responsibilities

A Health Services Assistant works under the direct supervision of a Registered Nurse (RN) or health professional. The role is active, physical, and patient-focused.
- Acute Care Support: Assisting with nursing care in hospital environments, including basic clinical observations.
- Patient Mobility: Safely assisting patients with movement, using hoists, and transporting them between wards and theatres.
- Clinical Hygiene: Applying strict infection prevention and control (IPC) protocols and performing specialized cleaning in clinical settings.
- Bed Maintenance: Mastering the art of clinical bed-making and ensuring a sterile, safe environment for patient recovery.
- Food Safety: Handling, preparing, and distributing meals to patients while following strict dietary and safety guidelines.
Core Units of Competency
To achieve the HLT33115, you must complete 15 units (7 core and 8 electives), including:
- Medical Terminology: Interpreting and applying clinical language in a professional context.
- Healthy Body Systems: Recognizing and reporting on basic human anatomy and physiological health.
- Infection Control: Implementing standard and transmission-based precautions in a healthcare setting.
- Communication & Diversity: Working effectively with diverse patients and multi-disciplinary medical teams.
- WHS & Risk Management: Participating in workplace health and safety and identifying hazards in high-pressure environments.
Mandatory Course Requirements
- Work Placement (80–120 Hours): You must complete a minimum of 80 to 120 hours of supervised work in a real-world healthcare facility (typically a public or private hospital).
- Clearances: A current National Police Check, Working with Children Check (WWCC), and NDIS worker screening are mandatory.
- Vaccination Evidence: Hospitals require proof of current immunizations (including COVID-19, Flu, Hepatitis B, and MMR) before you can step onto a ward.
Average Salary Expectations (2026)
With the ongoing expansion of the Australian healthcare system, these roles offer excellent job security and flexible shift opportunities.
| Role | Average Annual Salary (AUD) | Average Hourly Rate |
| Assistant in Nursing (AIN) | $64,000 – $75,000 | $31 – $36 |
| Patient Services Assistant (PSA) | $62,000 – $72,000 | $30 – $34 |
| Hospital Orderly | $58,000 – $68,000 | $28 – $33 |
| Ward Support Worker | $60,000 – $70,000 | $29 – $34 |
Note: Working in acute care often involves afternoon, night, and weekend shifts, which attract significant penalty rates (up to 250% on public holidays).
Why Choose the RPL Pathway for HLT33115?
- Fast-Track to Nursing: This certificate is the most common prerequisite for those planning to study a Diploma of Nursing to become an Enrolled Nurse (EN).
- Hospital Entry: Unlike general aged care or disability certificates, this qualification is specifically tailored for the Acute Care (Hospital) environment.
- Recognition of Skill: If you have been working as a ward clerk or orderly but want to move into direct nursing support, RPL turns your hospital experience into a clinical credential.
- High Employment Rate: Industry data suggests 80–90% of graduates gain employment immediately upon completion due to the critical shortage of support staff.
Be at the front line of recovery. If you are physically active, detail-oriented, and ready to support a medical team, the HLT33115 is your first step into a nursing career. Let us help you secure the qualification that gets you onto the ward.